Frequently Asked Questions
imedi is an AI-assisted tool that provides clear, educational explanations about medicines. It is designed to help people understand medication information in plain English, without medical jargon.
No. imedi does not provide medical advice, diagnoses, or treatment recommendations. All content is for educational purposes only.
No. imedi is not a replacement for a healthcare professional. Always consult a pharmacist, GP, or qualified healthcare professional for medical advice or concerns.
You can ask general questions about medicines, such as what they are commonly used for, how they are generally taken, common side effects, or general safety information.
imedi is designed to answer questions about medicines rather than symptoms or medical conditions. It does not assess symptoms or provide health advice.
imedi summarises publicly available medicine information using artificial intelligence. It does not create new medical guidance or replace official sources.
imedi aims to provide clear and accurate summaries, but it should not be relied upon as a sole source of information. Always verify important details with a healthcare professional or official medical sources.
imedi does not require you to create an account and does not collect personal contact details. Any information you enter is used only to generate a response and operate the service.
imedi may offer free access with usage limits. Optional paid plans may be available to provide extended or unlimited access.
Usage limits help ensure fair access for all users and allow the service to operate sustainably.
Yes. If you choose a paid plan, you can cancel at any time in accordance with the subscription terms provided at the time of purchase.
imedi is for anyone who wants to better understand medicines, including patients, carers, or people supporting family members, without needing medical training.
No. imedi is not intended for urgent or emergency situations. If you are concerned about your health or someone else's, contact emergency services or a healthcare professional immediately.
If you need any support or have questions, please contact us at support@technibees.com.