Privacy Policy
FOR EDUCATIONAL PURPOSES ONLY. imedi does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.
imedi respects your privacy and is committed to protecting personal data. This Privacy Policy explains how information is handled when you use the imedi service.
What imedi does
imedi is for educational purposes only. It provides AI-assisted, educational explanations about medicines. It does not provide medical advice, diagnosis, or treatment.
Information we process
When you use imedi, we process the text you enter into the question box in order to generate an explanation. This information may relate to health topics.
Camera and photo access
If you use the "Scan medicine" feature in the imedi app, we may request access to your device camera or photo library. This is used solely so you can capture or select an image of a medicine label or packaging for analysis. Images are processed only to generate an educational explanation and are not stored by us.
Email addresses
If you subscribe to imedi, we collect and store your email address. It is used to verify your paid access and to restore your subscription if you return to the service. We do not use your email for marketing.
How your information is used
Information submitted is used solely to generate a response to your request and to operate the service. It is not used for marketing or profiling.
Data storage
Email addresses of subscribers are stored to verify and restore paid access. Temporary processing (such as usage limits) may also occur to operate the service and improve reliability.
Legal basis
Under UK GDPR, the lawful basis for processing is legitimate interest in providing an educational information service requested by the user.
Payments
If you choose to subscribe to imedi, payments are processed securely by a third-party payment provider. imedi does not store or process payment card details.
Who we are
imedi is an educational web application operated by TECHNIBEES LIMITED, a company registered in England and Wales (Company No. 15107629).
Third-party services
imedi uses third-party technology services to generate explanations. These providers process data in accordance with their own privacy and security obligations.
Your rights
You have rights under UK data protection law, including the right to access, rectify, or erase personal data where applicable.
Last updated: 10 February 2026